Please read the following policies before purchasing from this website.
Return Policy: At croulpublications.com, we strive for complete customer satisfaction. If for any reason you are not fully satisfied with your purchase, simply return the product to us within 7 days of receipt of product for a full refund of the purchase price.
In order to facilitate the return process, please contact us using our Contact Form and enter “Return” in the subject line. Please make sure to include your name, invoice number, and the reason for the return.
Important: Our customer service department will respond to your email and send you a confirmation message and instructions for your return shipment.
Terms and Conditions of Product Returns:
- Refund is credited when all items are received by the Croul Publications
- Refund amount will be for the full purchase price
Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for directions on returning the defective merchandise for a full refund or exchange. All claims MUST be made within 10 days of receipt of the order.
Secure Online Purchasing
Ordering online with croulpublications.com is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also purchase using Money Order or personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.
Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.
Most items are shipped within 7 days of order placement.